Privacy Policy

Effective Date: 01/07/2025

At KC Storage, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, book a storage unit, or interact with our services.

1. Information We Collect

When you interact with KC Storage through our website or services, we may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Billing address
  • Booking details (unit type, start/end date)

b. Payment Information

  • Payment method (handled securely via our payment provider – we do not store full credit card details)

c. Automatically Collected Data

  • IP address
  • Browser type
  • Device information
  • Pages visited and actions taken on our website (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

  • Process and manage storage unit bookings
  • Communicate booking confirmations, reminders, and invoices
  • Respond to inquiries or support requests
  • Improve our website and customer experience
  • Comply with legal and tax obligations

3. Sharing Your Information

We do not sell your personal information. We may share data only with:

  • Payment processors (e.g., Stripe, PayPal) to process transactions
  • Trusted third-party plugins or services (e.g., WooCommerce, calendar systems)
  • Legal authorities if required to comply with laws or protect our rights

4. Data Security

We take data security seriously and implement appropriate safeguards to protect your personal data. These include:

  • SSL encryption
  • Secure payment gateways
  • Limited access to your data within our team

5. Cookies

Our website uses cookies to enhance functionality and track usage. You can manage cookie preferences through your browser settings. For more details, see our [Cookie Policy].

6. Third-Party Links

Our website may link to third-party sites (e.g., maps, social media). We are not responsible for their content or privacy practices.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

8. Contact Us

If you have questions about this policy or your data, please contact:

Contact Us